Why "what do you think?" gets you nothing
Ask a friend what they think of your site and you get "looks great!". Post it on a forum and you get one comment about the font. Neither tells you why visitors leave.
Useful website feedback comes from a task and a person with a reason to be honest. Give testers something to do (find the price, sign up, contact you) and ask them to note every place they hesitated. On Makers Wall that is the brief: you write what to test, and testers are rated by you on how useful their report was.
What to ask for
- 1The five-second test: what does this site do, and who is it for? Ask before they scroll.
- 2One task: sign up, book a call, find the pricing, buy something.
- 3Where they hesitated, and what they expected to happen instead.
- 4What they would search for to find a site like yours. Their words are your keywords.
What testers should check
- The page on a phone first, then on a desktop.
- Load time on a slow connection: what shows up in the first two seconds?
- Every link and form, including the error state of the form.
- Readability: contrast, font size, line length.
- Whether the call to action is obvious, and whether there are three of them competing.
- Trust signals: who is behind the site, how to contact them, what it costs.
How it works on the wall
- 1 · SubmitPaste your link and write what testers should look at.
- 2 · TestClaim someone else's project and write down what broke. That's what moves yours up.
- 3 · ReceiveMakers test yours and send a report, every problem listed with its severity.
- 4 · RateYou rate each other; both ratings unlock together.
Free, and based on reciprocity. The FAQ has every rule written out.
Questions
- How can I get feedback on my website for free?
- Submit your site on Makers Wall with a short brief of what to test. Other makers go through it, write down every problem they hit and send you a report. In exchange, you test their projects: that is what moves yours up the queue.
- What should I ask when getting website feedback?
- Give testers a task instead of asking for opinions: say what the site does after five seconds, then sign up or find the price. Ask where they hesitated and what they expected instead. Specific tasks get specific answers.
- Is this a UX audit?
- Not a formal one. You get written reports from several makers who used your site with fresh eyes, with each problem listed separately with its type and severity. For most small sites that finds the same big issues an audit would.